Enter and view: Holmes Chapel Care Home, Cheshire East.

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Summary of report content

This Enter and View Report by authorised representatives from Healthwatch Cheshire East (HWCE) on 10th February 2015 makes the following overall observations for this home: Promoted independence for residents Encouraged mobility both inside and outside the home Provided stimulation and social activity This is the HWCE representatives summary: Residents were very happy with the care at this home and standards of furnishings, cleanliness etc were very good. Staff were well spoken of and their attitude to residents is positive and helpful. The manager is well aware of concerns about the lack of activities for residents and working with her staff to remedy this. She has made a good start by doing some of the things that relatives have asked for and seems determined to make the necessary improvements to ensure that the residents are happier and better occupied during the day. She is also keen to develop links with the localcommunity. The observations of the representatives have the following themes: Welcomes/ Security of building/ Staff/ Residents/ Relatives/Friends/ Meals/ Drinks and Communication and Social activity and Environment, furnishings and building.

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General details

Report title 
Enter and view: Holmes Chapel Care Home, Cheshire East.
Local Healthwatch 
Healthwatch Cheshire East
Date of publication 
Tuesday, 10 February, 2015
Date evidence capture began 
Tuesday, 10 February, 2015
Date evidence capture finished 
Tuesday, 10 February, 2015
Type of report 
Enter and view
Key themes 
Building and facilities
Cleanliness hygiene and infection control
Decor
Food and nutrition
Health and safety
Holistic support
Lifestyle and wellbeing
Quality of care
Quality of staffing
Staff levels
Staff training
Support
Other information of note about this report 
Careplan
Safeguarding
Meaningful Activities
Healthwatch reference number 
Rep-5173

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Observation
Structured interview
Unstructured Interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Announced

Details of health and care services included in the report

Social care services 
Residential care home

Details about conditions and diseases

Types of long term conditions 
Alzheimer’s disease or dementia
Another long-term condition

Details of people who shared their views

Number of people who shared their views 
5
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
Not known
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Care / support workers
Service manager
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.