Summary of report content
Healthwatch Wirral conducted an enter and view visit on Hazelwell Care Home, a privately run residential home in Birkenhead, providing specialist personalized care for elderly people with varying degrees of dementia Accommodation for up to 23 residents is provided over 3 floors accessed by stairs or lift. The visit was arranged as Healthwatch Wirral wished to visit in response to feedback they had received about the service. Conclusions of the Enter and View representatives included: At the time of our visit the residents appeared to be well cared for and happy A small number of areas within the home would benefit from a refurbishment and the garden at the rear could be improved. The computer system used by the home and demonstrated to Healthwatch Authorised Representatives was comprehensive and professional. Healthwatch Wirral made 5 recommendations: » Continue with the programme of refurbishment throughout the home. » Consider a more stimulating and ‘Dementia Friendly’ environment when planning the refurbishment. » Consider an alternative to using the child gate to access the basement The report includes a brief response from the provider.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.