Summary of report content
Healthwatch Sandwell conducted an Enter and View on Heart of Sandwell Day Hospice, Sandwell, part of Sandwell and West Birmingham Hospitals NHS Trust. The visit was carried out over two days, on 12 July 2017 and 24 July 2017. The visit was arranged as part of Healthwatch Sandwell’s enter and view schedule. Observation by the enter and view representatives reported that: In general the comments and observations were mainly positive with the patients feeling they were happy and satisfied Recommendations were made by the enter and view team which were read by the hospice Trust who agreed to act where necessary. A response was provided by the hospice.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.