Enter and view: Gate 43 Pinderfields Hospital

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Summary of report content

Healthwatch Wakefield gather information on people’s experiences of health and social care services and there are times when it is appropriate for Healthwatch Wakefield to see and hear for themselves how services are being delivered: these visits are called ‘Enter and View’, they are not inspections. Healthwatch Wakefield visited Gate 43 – Elderly Care on Monday 2nd February 2015. The summary of findings highlighted areas in relation to patient feedback, staff feedback and observation. The Healthwatch Visit Team were given a very useful tour of the Gate and also given time for discussion with staff. The facilities are great and modern for patients. On the whole we felt that under the circumstances, the staff were coping extremely well and working very hard. The majority of patients were happy with the way they were treated and felt that quality of care was maintained. The report includes 8 recommendations.

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General details

Report title 
Enter and view: Gate 43 Pinderfields Hospital
Local Healthwatch 
Healthwatch Wakefield
Date of publication 
Monday, 2 February, 2015
Date evidence capture began 
Monday, 2 February, 2015
Date evidence capture finished 
Monday, 2 February, 2015
Type of report 
Enter and view
Key themes 
Building and facilities
Food and nutrition
Staff levels
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
Structured interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Secondary care services 
Care of the elderly

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Implied Impact
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.