Summary of report content
Healthwatch Wakefield gather information on people’s experiences of health and social care services and there are times when it is appropriate for Healthwatch Wakefield to see and hear for themselves how services are being delivered: these visits are called ‘Enter and View’, they are not inspections. Healthwatch Wakefield visited Gate 43 – Elderly Care on Monday 2nd February 2015. The summary of findings highlighted areas in relation to patient feedback, staff feedback and observation. The Healthwatch Visit Team were given a very useful tour of the Gate and also given time for discussion with staff. The facilities are great and modern for patients. On the whole we felt that under the circumstances, the staff were coping extremely well and working very hard. The majority of patients were happy with the way they were treated and felt that quality of care was maintained. The report includes 8 recommendations.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.