Summary of report content
In April 2017, Healthwatch Havering carried out an enter and view to The Fountains Care Home. The visiting team spoke to a number of residents, 3 relatives, the events coordinator and hairdresser, as well as other staff members. The overarching theme of the visit was positive with some commentary on the need for décor improvements. Three relatives were very enthusiastic about the care their relative was being given and they were very happy with the food, activities and the way the home was organised. The recommendation made in report is shown below: • That the décor and furnishing of the home be reviewed and replaced, repaired or refurbished as necessary. At the time of publishing the report it did not contain a response from the provider.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.