Summary of report content
Healthwatch Milton Keynes carried out an announced Enter and View visit to Fenny Mews, a Learning Disabilities Residential Home run by Precious Homes Ltd, on 6 March 2020.
The purpose of the visit was to engage with residents to find out how they were being supported to live happy and fulfilled lives with as much independence as possible.
On the basis of the conversations and observations, Fenny Mews was found to be a bright, friendly and welcoming community of people living fulfilled and contented lives.
The residents we spoke to were very happy to be living at Fenny Mews and spoke very highly of their fellow residents and of all of the staff. The people engaged with appeared to be supported by friendly, caring and competent staff who encourage and empower residents to be as independent as possible. Staff at all levels were found to be welcoming and receptive of the visit, taking pride in their roles and demonstrating patience and rapport with the people they support.
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Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
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Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.