Summary of report contentHealthwatch Staffordshire conducted an Enter and View visit at Farmhouse Residential Rest Home on 12 March 2018. The visit evaluated the home's adherence to the eight quality indicators for care homes, developed by Independent Age. Healthwatch Staffordshire's report notes that the Enter and View Authorised Representatives found Farmhouse Rest Home to have a warm and welcoming atmosphere with staff who were open and happy to communicate. A further observation of good practice noted in the report was that the corridor walls were all painted by the Activity Coordinator detailing “Past to Present” events. Starting in 1910 and progressing through the decades, it is a “Memory Lane” captured in the corridors. The home publishes a regular newsletter and the minutes of all resident and relative meetings are displayed. Healthwatch Staffordshire found that the home met all of the Independent Age Quality Indicators to meet their requirements of a being a good care home. The report made recommendations around dedicated funding for the Activities Coordinator and suggested the home consider building a conservatory. The very positive provider response is contained within an evaluation of the Enter and View visit to the Care Home and the manager indicates that an extension to the home is part of an existing improvements plan and that they will look at introducing an activities budget.
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Enter and view: Farmhouse Residential Rest Home
Date of publication
Friday, 13 April, 2018
Date evidence capture began
Monday, 12 March, 2018
Date evidence capture finished
Monday, 12 March, 2018
Type of report
Enter and view
Building and facilities
Car parking access
Communication between staff and patients
Consent to care and treatment
Continuity of care
Food and nutrition
Lifestyle and wellbeing
Quality of care
Quality of staffing
Service delivery organisation and staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Types of disabilities
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Care / support workers
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?