Enter and view: The Elmhurst Practice, Redbridge

Download (PDF 835KB)

Summary of report content

Would you like to look at:

General details

Report title 
Enter and view: The Elmhurst Practice, Redbridge
Local Healthwatch 
Healthwatch Redbridge
Date of publication 
Friday, 8 September, 2017
Date evidence capture began 
Friday, 8 September, 2017
Date evidence capture finished 
Friday, 8 September, 2017
Type of report 
Enter and view
Key themes 
Access
Car parking cccess
Communication between staff and patients
Staff training
Healthwatch reference number 
Rep-1607

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Structured interview
Survey
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Announced

Details of health and care services included in the report

Primary care services 
GP practice

Details about conditions and diseases

Types of disabilities 
Hearing
Mobility
Multiple
Vision impairment

Details of people who shared their views

Number of people who shared their views 
3
Age group 
All people 18 and over
Gender 
All
Ethnicity 
All

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.