Summary of report content
This is an Enter and View Report by authorised representatives from Healthwatch Cheshire East (HWCE) on the 12th February 2015. Overall judgements for this home: Promoted independence for residents Encouraged mobility both inside and outside the home Provided stimulation and social activity The observations of the representatives have the following themes: Welcomes/ Security of building/ Staff/ Residents/ Relatives/Friends/ Meals/ Drinks and Communication and Social activity and Environment, furnishings and building. The summary of this report by HWCE representatives is as follows: The visit to Eden Mansions went very smoothly. The Manager, Doris Howick, was very friendly and welcoming. Her enthusiasm and professional approach was evident in her interactions both with staff and residents. She obviously knows them all very well and works by example. The Care Home has been undergoing refurbishment, most of which is complete, and offers excellent surroundings for residents in all four wings of Eden Mansions. We were impressed by the number of staff on duty and their caring attitude and commitment to all the residents. The maintenance of mobility and personal independence is encouraged. The range of social activities and support for relatives is wide reaching. In summary the Care Home is well equipped and staffed to meet the needs of the residents and the complexity of their needsWould you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.