Summary of report content
Healthwatch Kent gather information on people’s experiences of health and social care services and there are times when it is appropriate for Healthwatch Kent to see and hear for themselves how services are being delivered: these visits are called ‘Enter and View’, they are not inspections. Healthwatch Kent visited East Kent Hospitals University Foundation Trust from 16th December 2014 to 6th January 2015. The summary of findings highlighted areas in relation to patient feedback, staff feedback and observation. The report includes 17 recommendations.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.