Enter and view: Discharge lounge at Cheltenham General Hospital and Gloucestershire Royal HospitalDownload (PDF 2.59MB)
Summary of report content
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Enter and view: Discharge lounge at Cheltenham General Hospital and Gloucestershire Royal Hospital
Date of publication
Tuesday, 28 March, 2017
Date evidence capture began
Monday, 19 September, 2016
Date evidence capture finished
Tuesday, 20 September, 2016
Type of report
Enter and view
Communication between staff and patients
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
What type of impact was determined?
Network related impact