Enter and view: Darwin Court Care Centre

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Summary of report content

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General details

Report title 
Enter and view: Darwin Court Care Centre
Local Healthwatch 
Healthwatch Staffordshire
Date of publication 
Thursday, 10 August, 2017
Date evidence capture began 
Thursday, 10 August, 2017
Date evidence capture finished 
Thursday, 10 August, 2017
Type of report 
Enter and view
Healthwatch reference number 
HW-0027

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Observation
User stories
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Announced

Details of health and care services included in the report

Secondary care services 
Care of the elderly
Critical care
Dementia
End of life care
Social care services 
Assisted living
Hospice services
Nursing care home
Residential care home

Details about conditions and diseases

Types of disabilities 
Dexterity
Hearing
Memory
Mental health
Mobility
Multiple
Vision impairment

Details of people who shared their views

Number of people who shared their views 
not known
Age group 
All people 18 and over
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
Yes
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
No
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.