Summary of report contentHealthwatch Blackburn with Darwen conducted an unnannounced Enter and View at Darwen ward, Pendleview, Blackburn Royal Hospital. The Enter and View took place on 21 June, 2017, the report was published April, 2017. Darwen Ward is a male acute admission ward for adult Mental Health services, providing individualised inpatient care across East Lancashire for people with severe and enduring mental health needs. The wards provide single sex accommodation and serve the age ranges of 18 to 65 years. The work was done as a follow-up to a previous visit to the Darwen ward. In this report key findings included: There was no Ward Manager or Deputy Manager on site when we visited. There was a lack of activities to engage residents. Each patient needs allocating a key worker. There were issues around toiletries not being supplied. A response from the ward manager is included.
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Enter and view: Darwen ward, Pendleview, Blackburn
Healthwatch Blackburn with Darwen
Date of publication
Tuesday, 1 August, 2017
Date evidence capture began
Wednesday, 21 June, 2017
Date evidence capture finished
Wednesday, 21 June, 2017
Type of report
Enter and view
Cleanliness hygiene and infection control
Communication between staff and patients
Continuity of care
Food and nutrition
Health and safety
Quality of care
Quality of catering
Quality of staffing
Quality of treatment
Service delivery organisation and staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Mental health services
Mental health crisis service
Types of long term conditions
Mental health condition
Number of people who shared their views
All people 18 and over
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?