Enter and view: Crossroads Surgery

Download (PDF 1.42MB)
You voted 'Yes'.

Summary of report content

Would you like to look at:

General details

Report title 
Enter and view: Crossroads Surgery
Local Healthwatch 
Healthwatch Swindon
Date of publication 
Saturday, 1 September, 2018
Date evidence capture began 
Friday, 3 August, 2018
Type of report 
Enter and view
Key themes 
Access
Information providing
Healthwatch reference number 
HW-000505

Methodology and approach

Primary research method used 
Observation
Unstructured Interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Announced

Details of health and care services included in the report

Primary care services 
GP practice

Details of people who shared their views

Number of people who shared their views 
1
Age group 
65-85 years
Gender 
Male

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.