Summary of report contentHealthwatch Oxfordshire undertook an Enter and View visit to Cotswold House at Warneford Hospital on 11 July 2019. It is an adult eating disorder unit with 14 beds for inpatients (and 6 spaces for day patients). They heard from three patients on an individual basis and 10 within a group setting. They met with eight staff and heard from two family members. They found that patients and staff had turned a small unit into a lovely space with the use of arts, crafts and plants, however the unit does not appear large enough for its purpose . There were examples of excellent working practices such as information leaflets written by patients and carers. Staff clearly valued being part of a close, supportive and dedicated team. The garden is a huge asset in aiding the recovery of patients. There are ongoing problems with the plumbing and frequent breakdown / blockage of showers. Staff told Healthwatch that patients are presenting more and more with multiple mental health issues and with funding focused solely on eating disorders, it can be harder to make long term changes. There were 7 recommendations and the report contains a response from the provider.
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Enter and view: Cotswold House, Warneford Hospital
Date of publication
Monday, 9 March, 2020
Date evidence capture began
Thursday, 11 July, 2019
Date evidence capture finished
Thursday, 11 July, 2019
Type of report
Enter and view
Building and facilities
Communication between staff and patients
Food and nutrition
Lifestyle and wellbeing
Quality of care
Quality of staffing
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Mental health services
Eating disorder services
Types of long term conditions
Mental health condition
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
All people 18 and over
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
All care professionals
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Network related impact