Summary of report content
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Enter and view: Cleveleys Group Practice
Date of publication
Friday, 8 December, 2017
Date evidence capture began
Saturday, 23 September, 2017
Date evidence capture finished
Thursday, 28 September, 2017
Type of report
Enter and view
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Continuity of care
Quality of appointment
Quality of care
Quality of staffing
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes but provider disagrees
Is there evidence of impact in the report?
Is there evidence of impact external to the report?