Summary of report contentHealthwatch Derbyshire carried out an enter and view visits as a follow up to the concerns raised in their July 2016 report 'Substance Misuse: Experiences of individuals living with substance misuse accessing health and social care services in Derbyshire.'. This report generated 19 subsequent recommendations for consideration across a range of agencies and services including the treatment services. The main provider at the time, DHcFT concurred with the issues of concern raised and had already made plans to reconfigure the services in order to make it more effective and efficient. The follow up visits created a report covering the whole service called 'Substance misuse and alcohol services summary report'. This is the enter and view report for one of the sites - Chesterfield Treatment Centre - that make up the substance misuse service in Derbyshire, consisting of two visits - one announced, one 'semi-announced'. There were 8 visits making up the whole service report to four treatment centres at Ilkeston, Chesterfield, Ripley and Swadlincote. These treatment centres cover substance misuse and alcohol dependency and include outreach services. Findings and themes observed by the enter and view representatives at Chesterfield treatment centre included: The area surrounding the new location was convenient for public transport and did not encourage loitering (no evidence of drug dealing observed in vicinity) Key workers found the availability and suitability of rooms a particular challenge Service users praised the support they were given by key workers Healthwatch Derbyshire made 5 recommendations in the report, including: Review the suitability of the location for drug testing and needle exchange to ensure that conversations cannot be overheard in the proximity Check and improve the adequacy and effectiveness of the heating system Consider how the current building will adequately accommodate the rapidly expanding service The report includes a detailed response from the service provider.
Would you like to look at:
Enter and view: Chesterfield Treatment Centre
Date of publication
Monday, 3 December, 2018
Date evidence capture began
Thursday, 9 November, 2017
Date evidence capture finished
Thursday, 9 November, 2017
Type of report
Enter and view
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Continuity of care
Health and safety
Lifestyle and wellbeing
Quality of staffing
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
If this work has been done in partnership, who is the partner?
Derbyshire County Council
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Community based services for people who misuse substances
Types of disabilities
Social / behavioural
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Care / support workers
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?