Summary of report contentOn 14th March 2019, Healthwatch Doncaster undertook an Enter and View visit in a local care home to build a picture of the quality and range of care provision in Doncaster from a resident’s perspective. A group of 4 members, split into 2 pairs, visited the care home and observed communal areas and activities at the start of the lunchtime process. The home, with a capacity of 34, had 32 residents, all of whom had dementia. Results of the findings suggested that the home had a caring and homely atmosphere; the residents were well cared for and looked happy; the manager and staff were welcoming, friendly, honest and open; staff and resident interactions were excellent, and the environment was clean and tidy. All four Healthwatch Authorised Representatives felt that they would be happy for a family member to reside there. The report recommended a few changes to make the home safer and more dementia friendly. This included extending the alarm pulls in residents’ toilets to extend to just above floor length, ensure that all visitors use the signing-in book as a matter of routine, replace residents’ white raised Mowbray toilet seats with coloured ones that contrast with the white frames and toilets, replace white grab rails and bars in toilets and bathrooms with coloured ones to make them more visible and check that clocks and the calendar show the correct time and date.
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Enter and view: Chapel Garth Care Home
Date of publication
Tuesday, 9 April, 2019
Date evidence capture began
Thursday, 14 March, 2019
Date evidence capture finished
Thursday, 14 March, 2019
Type of report
Enter and view
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Food and nutrition
Health and safety
Lifestyle and wellbeing
Quality of care
Quality of catering
Quality of staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Types of disabilities
Social / behavioural
Long term condition
Types of long term conditions
Alzheimer’s disease or dementia
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Care / support workers
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?