Summary of report content
Healthwatch Shropshire (HWS) has received many comments regarding the
availability of GP appointments in the last year. The public seem generally
unaware of extended access appointments (appointments available outside normal
surgery opening hours) being available. HWS are gathering further information
about access to GP appointments through a hot topic. A hot topic is targeted
activity looking at one particular aspect of health and social care and inviting
views from the public.
The report covers visits to GP surgeries across Shropshire to discuss appointments and see how they are offering extended access appointments, if they are advertising them
in the surgery and if they are making patients aware of them when they ask.
Included in this report is information found on GP appointments, extended access appointments, digital access, reception provision and prescription access.