Enter and view: Bunyan Lodge, Bedford Borough

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Summary of report content

Healthwatch Bedford Borough conducted a Enter and View visit to Bunyan Lodge. The team visited the home for people under 65 with mental health needs on 1 April 2015. Observations around the home and discussions with residents and staff were used to collect feedback. The team found the home offered a good standard of care and emphasised rehabilitation and activities for residents. Residents reported to be happy with the care and support, however, there were some concerns about the lack of co-location between the teams and psychiatrists resulting in occasional poor communication between the community mental health team and the GPs. The report made a number of recommendations around continuity of care and for the home to continue the good practice. No response from the service provider has been included in the report.

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General details

Report title 
Enter and view: Bunyan Lodge, Bedford Borough
Local Healthwatch 
Healthwatch Bedford Borough
Date evidence capture began 
Wednesday, 1 April, 2015
Date evidence capture finished 
Wednesday, 1 April, 2015
Type of report 
Enter and view
Key themes 
Continuity of care
Quality of care
Other information of note about this report 
Meaningful Activities
Healthwatch reference number 
Rep-5245

Methodology and approach

Primary research method used 
Observation
Structured interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Primary care services 
GP practice
Mental health services 
Community mental health team (CMHT)
Psychiatry / mental health (other services)
Social care services 
Adult social care
Residential care home
Community services 
Community based services for people with mental health needs

Details about conditions and diseases

Types of disabilities 
Mental health

Details of people who shared their views

Number of people who shared their views 
2
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Service manager
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.