Enter and view: Brighton House

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Summary of report content

Part of the Healthwatch Staffordshire remit is to carry out Enter and View Visits. Healthwatch Staffordshire visited the Healthcare Rehabilitation Team at Brighton House Midlands Partnership NHS Foundation Trust following feedback from a member of the public. The main findings from the visit included; Brighton House Midlands Partnership NHS Foundation Trust is currently rent the building from a private landlord. The Manager was concerned that this arrangement is not long term and the facility may have to move. Healthwatch Staffordshire’s understanding is that Brighton House was commissioned to ease winter pressures and had not been registered as a long-term facility. Healthwatch Staffordshire were told that, as there are no home visits prior to discharge, families are given a form regarding home circumstances to complete prior to their relative’s discharge. Home visits are not made due to current practices, but they feel that more information regarding home conditions could be obtained if home visits were introduced. The report contains six recommendations and includes a comment from the provider.

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General details

Report title 
Enter and view: Brighton House
Local Healthwatch 
Healthwatch Staffordshire
Date of publication 
Tuesday, 15 May, 2018
Date evidence capture began 
Tuesday, 15 May, 2018
Date evidence capture finished 
Tuesday, 15 May, 2018
Type of report 
Enter and view
Key themes 
Building and facilities
Complaints procedure
Food and nutrition
Information providing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
Structured interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Community services 
Community healthcare and nursing services

Details of people who shared their views

Number of people who shared their views 
Not Known
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Service manager
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Implied Impact
Tangible Impact (cost related)
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.