Enter and view: Bradwell Hospital (Oak Ward)

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Summary of report content

In July 2013, Healthwatch Staffordshire carried out an Enter and View visit to the Oak Ward in Bradwell Hospital, Newcastle Under Lyme. The purpose of the visit was to provide an independent assessment of the care provided within the hospital. Two representatives made observations on the environment and wellbeing of patients, relatives and staff. They found Oak Ward to be a bright and pleasant environment. It was clean and uncluttered and staff at all levels were attentive to the needs of service users, who were treated with dignity and respect. The report found that effort is made by the hospital to ensure that when service users return to their own homes, they receive all the necessary help to enable them to live as independently as possible. The report points out that the cooker in the Training Kitchen is gas, but there is no gas supply available. However, no other recommendations are made. The report does not contain a response from the provider.

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General details

Report title 
Enter and view: Bradwell Hospital (Oak Ward)
Local Healthwatch 
Healthwatch Staffordshire
Date of publication 
Monday, 29 July, 2013
Date evidence capture began 
Monday, 29 July, 2013
Date evidence capture finished 
Monday, 29 July, 2013
Type of report 
Enter and view
Key themes 
Building and facilities
Communication between staff and patients
Quality of care
Quality of staffing
Staff attitudes
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not known
Primary research method used 
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Secondary care services 
Acute services with overnight beds

Details of people who shared their views

Number of people who shared their views 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.