Summary of report content
This report details the response from the care provider to an enter and view visit to Bourke Gardens by Healthwatch Salford. Bourke Gardens is a communal housing scheme that enable older people over 55, and others who require extra support, to continue to live independently with flexible support and the security of 24/7 emergency response and care from on-site staff.
The report sets out the provider’s response to each of Healthwatch Salford’s recommendations and demonstrates that they have acted on or are in the process of taking action on each one. The recommendations covered the following areas:
- Activities available
- Communication and acting on feedback
- Food and mealtimes