Enter and view, Bloomfield Court, Sandwell

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Summary of report content

Healthwatch Sandwell conducted an Enter and View on Bloomfield Court nursing home, Sandwell, a privately owned nursing home catering for various levels of dementia. The visit was conducted on 9 Saeptember 2017. Bloomfield Court has the capacity to support47 residents and at the time visit there were 44 residents. The visit was arranged as part of Healthwatch Sandwell’s enter and view schedule. Observation by the enter and view representatives reported that: In general the comments and observations were mainly positive with residents, relatives and friends giving positive feedback about the staff and facilities available. Recommendations were made by the enter and view team. No response was provided by the home.

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General details

Report title 
Enter and view, Bloomfield Court, Sandwell
Local Healthwatch 
Healthwatch Sandwell
Date of publication 
Thursday, 7 September, 2017
Date evidence capture began 
Thursday, 7 September, 2017
Date evidence capture finished 
Thursday, 7 September, 2017
Type of report 
Enter and view
Key themes 
Building and facilities
Communication between staff and patients
Food and nutrition
Lifestyle and wellbeing
Quality of staffing
Quality of treatment
Staff attitudes
Staff levels
Staff training
Other information of note about this report 
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Secondary care services 

Details of people who shared their views

Number of people who shared their views 
Age group 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.