Summary of report content
Summerville is owned by Bupa. It provides nursing care for up to 45 people. There are 43 single rooms and two doubles which are currently being used for single occupations. Two of the rooms are designated “premier”, they are larger and better appointed. The building is a converted house with bedrooms over two floors. There are two lounges and a dining area on the ground floor. Summary: The home was clean, well presented with lots of activities taking place. Recommendations/Identification of Best Practice; Management at the home were clear on their limitations in providing first rate care. If it became clear due to a resident’s failing mental health they would support a move to a more suitable home. Person centred care was clearly evident – the kitchen was always open if a resident wanted a snack or a drink, there were plenty of activities available. Bupa have an emphasis on promoting staff within. This motivated staff and provides a stable environment for the residents.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.