Enter and view: Bergamot Suite at Moseley Hall Hospital

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Summary of report content

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General details

Report title 
Enter and view: Bergamot Suite at Moseley Hall Hospital
Local Healthwatch 
Healthwatch Birmingham
Date of publication 
Monday, 5 May, 2014
Date evidence capture began 
Thursday, 24 April, 2014
Date evidence capture finished 
Thursday, 24 April, 2014
Type of report 
Enter and view
Key themes 
Quality of care
Quality of staffing
Quality of treatment
Healthwatch reference number 
Rep-5107

Methodology and approach

Was the work undertaken at the request of another organisation? 
Not known
What type of organisation requested the work 
N/A
Primary research method used 
Observation
Unstructured Interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Mental health services 
Mental health recovery service

Details of people who shared their views

Number of people who shared their views 
10
Age group 
All
Gender 
All
Ethnicity 
All
Sexual orientation 
Not known
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
All care professionals
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.