Enter and View: Belgravia Care Home, Blackpool

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Summary of report content

This is an Enter and View report about the Belgravia Care Home which was visited on 15th December 2015. The Enter and View visit was conducted by Healthwatch Blackpool. The residents expressed mixed views on the home based on the comments. Whilst overall the report states people were happy, there are several lone comments about the state of the building, activities, and food, that call for improvement. Recommendations were made in the report. The provider has not responded.

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General details

Report title 
Enter and View: Belgravia Care Home, Blackpool
Local Healthwatch 
Healthwatch Blackpool
Date of publication 
Tuesday, 15 December, 2015
Date evidence capture began 
Tuesday, 15 December, 2015
Date evidence capture finished 
Tuesday, 15 December, 2015
Type of report 
Enter and view
Key themes 
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Food and nutrition
Quality of care
Quality of catering
Quality of staffing
Quality of treatment
Staff attitudes
Staff levels
Staff training
Other information of note about this report 
Meaningful Activities
Healthwatch reference number 

Methodology and approach

Primary research method used 
Structured interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Secondary care services 
Care of the elderly
Social care services 
Residential care home

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.