Summary of report contentThis is an Enter and View report from Healthwatch South Gloucestershire following a set of visits on the 30th March and 8th April 2015. The team made the following conclusions and recommendations: Overall, the standard of care and service provided at Beaufort House was found to be satisfactory and there was much to commend. This includes: • The home felt warm and welcoming and all staff were friendly and helpful • The majority of residents appeared to be relaxed and happy • The care assistants on duty were considerate and attentive with the residents, and treated them with respect • A comprehensive range of activities is available for residents, led by an enthusiastic Activities Officer There are no specific issues or concerns which Healthwatch representatives wish to raise with Beaufort House other than responding to the need for more male orientated activities and ensuring that all members of care staff know residents’ end of life wishes. However, it is suggested that Beaufort House may wish to undertake a self-audit to check that the home is as dementia friendly as possible, using the tool “Is your care home dementia friendly?” developed by The King’s Fund and published in 2014.
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Enter and view: Beaufort House Care Home, South Gloucestershire
Healthwatch South Gloucestershire
Date of publication
Tuesday, 4 August, 2015
Date evidence capture began
Monday, 30 March, 2015
Date evidence capture finished
Wednesday, 8 April, 2015
Type of report
Enter and view
Communication between staff and patients
Food and nutrition
Lifestyle and wellbeing
Quality of care
Quality of staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
Types of long term conditions
Alzheimer’s disease or dementia
Another long-term condition
Number of people who shared their views
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Care / support workers
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?