Enter and view: Bartletts Care Home

Download (PDF 656KB)

Summary of report content

Bartletts provides care for 42 residents at present. Healthwatch Buckinghamshire spoke to 5 residents, 3 members of staff and 2 visitors and observed another 6 staff, 1 visitor and 11 residents. The summary of findings included: welcoming, friendly staff in a beautiful home; lots of activities taking place although residents should have better access to what is happening when and where, Healthwatch Buckinghamshire issued 6 recommendations which included: builds paths of solid material rather than gravel to aid those who use walkers, sticks or wheelchairs to move around; ensures the activity schedules can be read by everyone i.e. easy to locate, print in larger font and pictorial versions to aid comprehension; looks to create pictorial menus and/or offers two plates of cooked food to those who cannot remember what they might have ordered for lunch; removes the list of residents’ names and room numbers from the corridor; looks to invest in a minibus to enable more people to go out together; involves residents involved in stocking the new greenhouse with pots, compost and choosing seeds for spring planting etc., not just periodic planting, so those who like gardening are involved on a weekly basis.

Would you like to look at:

General details

Report title 
Enter and view: Bartletts Care Home
Local Healthwatch 
Healthwatch Buckinghamshire
Date of publication 
Saturday, 10 March, 2018
Date evidence capture began 
Saturday, 10 March, 2018
Date evidence capture finished 
Saturday, 10 March, 2018
Type of report 
Enter and view
Key themes 
Building and facilities
Car parking access
Patient records
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 
Primary research method used 
Structured interview
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Social care services 
Residential care home

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
All care professionals
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
What type of impact was determined? 
Implied Impact
Tangible Impact (cost related)
Tangible impact (not cost related)

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.