Summary of report contentPart of the Healthwatch Wolverhampton remit is to carry out Enter and View visits. Healthwatch Wolverhampton Authorised Representatives will carry out these visits to health and social care premises to find out how they are being run and make recommendations where there are areas for improvement. Healthwatch Wolverhampton carried out an unannounced Enter & View visit to the home responding to information received whilst attending various stakeholder meetings. On arrival we were greeted by the manager, we explained the purpose of the visit. The manager was aware of Healthwatch as they had received a visit earlier on in the year from the team explaining the role of Healthwatch. The key findings from the visit includes: • We saw members of staff involving residents with duties and activities. • The home has a pay phone and Wi-Fi for residents to access. • The home was odour and clutter free and had a peaceful environment. The report contains 10 recommendations and a response from the provider.
Would you like to look at:
Enter and view: Atholl House
Date of publication
Monday, 3 December, 2018
Date evidence capture began
Monday, 12 March, 2018
Date evidence capture finished
Monday, 12 March, 2018
Type of report
Enter and view
Building and facilities
Cleanliness hygiene and infection control
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
All care professionals
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?
Tangible impact (not cost related)