Summary of report contentHealthwatch Cheshire West conducted an Enter and View visit to Astbury Lodge Care Home on 8 January 2014. Astbury Lodge is a care home operated by the CLS Group on a not for profit basis. It can accommodate 42 residents, in 40 single rooms and one shared room. The provision is for people of old age and includes care for those with physical disability and those living with dementia. There is no provision for residents requiring nursing care. The Authorised Representatives' impression during the visit was of a very friendly, welcoming and happy place, both for residents and staff. The organisation around distinct 10-bedded units enhances the sense of its being a home from home. They also felt that the openness to suggestions for improvement signified a drive for continuous improvement by the management team. The visiting team noted that the staff clearly had a detailed knowledge of the residents and the Authorised Representatives observed the natural way staff passed on updates to each other verbally. The impression was given that further training and time given to staff to keep the already good ‘life plans’ up to date would improve these plans further. There were no recommendations made, and no response from the provider included within the report.
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Enter and view: Astbury Lodge Care Home
Healthwatch Cheshire West and Chester
Date of publication
Tuesday, 21 January, 2014
Date evidence capture began
Wednesday, 8 January, 2014
Date evidence capture finished
Wednesday, 8 January, 2014
Type of report
Enter and view
Building and facilities
Cleanliness hygiene and infection control
Communication between staff and patients
Consent to care and treatment
Continuity of care
Food and nutrition
Lifestyle and wellbeing
Quality of care
Service delivery organisation and staffing
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced?
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Care / support workers
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?