Enter and view: Applegarth care home

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Summary of report content

Healthwatch Slough undertook engagement with Applegarth Care home during August and September 2020. They spoke to residents and staff.

They found that Applegarth Care Home provides a homely, familial environment in which to care for the 20 residents, some of which have dementia. There were plenty of activities, and contact with family and friends was maintained during the Covid-19 pandemic.

There seems to be high level of satisfaction amongst staff and as such, staff retention is good. The manager appears to have the well-being of staff and residents alike at the forefront, and consequently improvements have been made since being appointed to the role. Particular praise was given that the staff trusted in the management to guide them through Covid restrictions and that they felt supported at all times.

The report includes a response from the provider.

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General details

Report title 
Enter and view: Applegarth care home
Local Healthwatch 
Healthwatch Slough
Date of publication 
Friday, 30 April, 2021
Date evidence capture began 
Saturday, 1 August, 2020
Date evidence capture finished 
Wednesday, 30 September, 2020
Key themes 
Building and facilities
Cleanliness hygiene and infection control
Food and nutrition
Health and safety
Holistic support
Information providing
Lifestyle and wellbeing
Quality of care
Service delivery organisation and staffing
Staff attitudes
Staff levels

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Not Known

Details of health and care services included in the report

Social care services 
Residential care home

Details of people who shared their views

Number of people who shared their views 
Not known
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Care / support workers
Service manager

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.