Enter and view: Abbey Dale Medical Centre, Blackpool

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Summary of report content

This is an Enter and View report on the Abbey Dale medical centre in Blackpool. The Enter and View was conducted by Healthwatch Blackpool. The report includes the views of 48 patients based on two visits to the medical centre. The patients that spoke to Healthwatch Blackpool were largely positive. A provider response is not included, though they were given the opportunity to respond.

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General details

Report title 
Enter and view: Abbey Dale Medical Centre, Blackpool
Local Healthwatch 
Healthwatch Blackpool
Date of publication 
Monday, 17 July, 2017
Date evidence capture began 
Friday, 14 July, 2017
Date evidence capture finished 
Monday, 17 July, 2017
Type of report 
Enter and view
Key themes 
Booking appointments
Building and facilities
Communication between staff and patients
Quality of care
Quality of staffing
Quality of treatment
Service delivery organisation and staffing
Staff attitudes
Staff levels
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Sexual orientation 
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.