Enter and vie: Barleyfield House, Shropshire

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Summary of report content

The report in Oct 2016 specifically looked at Dignity, Choice and Respect and the quality of life experienced by residents. Key areas that affect an individual’s quality of life were looked into including whether residents experience choice, dignity and respect in this care setting. Individuals experience of choice in the following was asked - choices in social and leisure activities; choices in shaping their daily routine, including what they eat and drink; choices over personal space. Personal privacy was also looked at and whether an individual’s needs are recognised and met Views contained are from care home staff and one parent of a service user. • Family and friends are involved in an individual’s care • Access to an advocate • Facility to complain both informally and formally • Access to healthcare services.

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General details

Report title 
Enter and vie: Barleyfield House, Shropshire
Local Healthwatch 
Healthwatch Shropshire
Date of publication 
Friday, 28 October, 2016
Date evidence capture began 
Friday, 28 October, 2016
Date evidence capture finished 
Friday, 28 October, 2016
Type of report 
Enter and view
Key themes 
Access
Admission
Building and facilities
Communication between staff and patients
Complaints procedure
Decor
Food and nutrition
Health promotion
Lifestyle and wellbeing
Medication
Patient records
Quality of treatment
Support
Other information of note about this report 
Careplan
Good Practice
Activities
Healthwatch reference number 
Rep-6352

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
Other (please specify)
How was the information collected? 
Visit to provider
If an Enter and View methodology was applied, was the visit announced or unannounced? 
Announced/Unannounced

Details of health and care services included in the report

Social care services 
Respite care

Details about conditions and diseases

Conditions or diseases 
Diabetes and other endocrinal, nutriotional and metabolic conditions

Details of people who shared their views

Number of people who shared their views 
5
Age group 
All people 18 and over
Gender 
All
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
No
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Yes
Types of health and care professionals engaged 
Care / support workers
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Positive

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
No
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.