Electronic shared care record

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Summary of report content

This report was written by Healthwatch Bolton following feedback gathered over time on electronic health records. A questionnaire was used. The report was published December, 2016. It is based on survey responses and discussions with local people. A total of 146 people were engaged with. Overall sentiment was mixed, though the focus of the research was in some ways hypothetical about what would people want and what their concerns might be. People were positive about the idea of a shared electronic record for their health information. On the other hand there was concern about privacy and data security. A set of recommendations has been made. No response from providers is attached, though this project does not engage with a single provider of services. Summary of recommendations: -Inform people of any changes -Focus on the benefits of adopting an electronic record -Make technical information about the record system available -Let people know how about who will have access and how to opt in or out -Conduct further research to assess wider public view

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General details

Report title 
Electronic shared care record
Local Healthwatch 
Healthwatch Bolton
Date of publication 
Sunday, 18 December, 2016
Date evidence capture began 
Monday, 3 October, 2016
Date evidence capture finished 
Wednesday, 30 November, 2016
Type of report 
Key themes 
Communication between staff and patients
Digitalisation of services
Patient records
Public involvement
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 

Details of people who shared their views

Number of people who shared their views 
Age group 
All people 18 and over
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.