Domiciliary care report

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Summary of report content

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PDF icon 20151201_Blackpool_Domiciliary Care Report.pdf

General details

Report title 
Domiciliary care report
Local Healthwatch 
Healthwatch Blackpool
Date of publication 
Tuesday, 1 December, 2015
Date evidence capture began 
Tuesday, 1 December, 2015
Date evidence capture finished 
Tuesday, 1 December, 2015
Type of report 
Report
Key themes 
Administration
Booking appointments
Cancellation
Engagement
Health promotion
Information providing
Quality of staffing
Support
Healthwatch reference number 
Rep-6161

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Survey
How was the information collected? 
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Social care services 
Home care / domiciliary care

Details of people who shared their views

Number of people who shared their views 
Not known
Age group 
All people 18 and over
Gender 
All
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.