Do health and social care services work well for Bangladeshi people

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General details

Report title 
Do health and social care services work well for Bangladeshi people
Local Healthwatch 
Healthwatch Tower Hamlets
Date of publication 
Friday, 30 August, 2019
Date evidence capture began 
Monday, 16 September, 2019
Date evidence capture finished 
Monday, 16 September, 2019
Type of report 
Report
Key themes 
Access
Continuity of care
Cost of services
Food and nutrition
Health inequalities
Health promotion
Health protection
Information providing
Lifestyle and wellbeing
Public involvement
Other information of note about this report 
BME
Healthwatch reference number 
Rep-4736

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
If this work has been done in partnership, who is the partner? 
No
Primary research method used 
Focus group
Survey
Unstructured Interview
User stories
How was the information collected? 
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
GP practice
Secondary care services 
Acute services with overnight beds
Acute services without overnight beds / listed acute services with or without overnight beds
Appointments
Dentistry
Maternity
Obstetrics & gynaecology
Sexual health
Mental health services 
Psychiatry / mental health (other services)
Social care services 
Adult social care

Details of people who shared their views

Number of people who shared their views 
638
Age group 
All
Gender 
All
Ethnicity 
Asian / Asian British
Specific ethnicity if known 
Bangladeshi
Sexual orientation 
Heterosexual
Other population characteristics 
Homeless people
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
No
Types of health and care professionals engaged 
N/A
Does the information include other people's views? 
Yes
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Yes
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.