Summary of report content
Healthwatch Oldham wanted to understand people’s experiences of digital healthcare in the light of increasing use of digital solutions for healthcare. They undertook a survey to which 76 people responded.
Most people used a smartphone to support their health and well being. They used it to order repeat prescriptions, using Patient Access, meditation support and other means of tracking their wellbeing. Over 4 in 5 had not had a digital appointment for healthcare and nearly 3 in 5 didn’t use Patient Access. Over 4 in 5 had used nhs.uk to check symptoms and find out general health information. Nearly a quarter had concerns about the use of technology in supporting their health and well being – mainly due to concerns about data protection.
There were no recommendations.
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Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.