Summary of report contentHealthwatch Suffolk created the 'Feet in focus: A report on patient experience of diabetic foot care services in Suffolk' as they are intent on supporting the diabetes services for the people of Suffolk. The aims of this project were: 1. To explore the experiences of people with diabetes including the regularity of receiving foot checks and their satisfaction with services that they have accessed 2. To explore diabetic patients knowledge and awareness of their own risk of developing diabetes related foot complications in the future. The objectives of this project were: 1. To administer a survey to patients with diabetes who access foot care services in Suffolk and to explore their experience of accessing these services 2. To identify how many people with diabetes who access foot care services in Suffolk receive an annual foot check 3. To identify how many people with diabetes who access foot care services in Suffolk are informed of their ‘risk category’ of developing foot complications in the future. Healthwatch Suffolk created a survey which anybody living in Suffolk with a known diagnosis of Type 1 or Type 2 diabetes was invited to complete anonymously, and there were 536 respondents. Key findings included: - Only 7% of respondents stated that they had not had a foot check within the past 12 months. - Twenty-eight respondents stated that they felt the service that they had accessed could not possibly be improved or that the service did not need to be improved - Only 6% of respondents stated that they had active foot complications (of which 4% had Type 1 diabetes and 7% had Type 2 diabetes). Additionally, only 2% of respondents stated that they had other foot problems associated with their diabetes within the past 5 years. The report makes 7 very detailed and comprehensive recommendations under the following headings: 1: Effective communication about risk category of developing future foot complications 2: Provision of information 3: Annual foot checks 4: Raise awareness of what services are available for toenail maintenance 5: Reduced waiting times between foot checks 6: Appointment booking process 7: Integrated working between diabetic foot care services Included is a response (in the form of a foreword) from the Head of Service at the Diabetes and Endocrine Centre, and the Diabetes Research Unit at Ipswich Hospitals NHS Trust
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Diabetic foot care report
Date of publication
Wednesday, 1 March, 2017
Date evidence capture began
Monday, 1 February, 2016
Date evidence capture finished
Thursday, 30 June, 2016
Type of report
Communication between staff and patients
Waiting times and lists for treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Secondary care services
Conditions or diseases
Diabetes and other endocrinal, nutriotional and metabolic conditions
Types of long term conditions
Number of people who shared their views
All people 18 and over
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?