Derby Insight Volume 8 includes mental health case study

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Summary of report content

This is a regular newsletter produced by Healthwatch Derby. Included in this edition is: Engagements Local Intelligence Summary Case Study - mental health services and Radbourne Unit Our Enter & View - April to the end of June 2017, visited the Royal Derby Hospital and the London Road Community Hospital for Enter & Views. Also visited 4 care homes for Enter& Views. Work In Focus Stakeholder Feedback You Said We Did Page Volunteering Opportunities Looking Ahead / Contact Us

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General details

Report title 
Derby Insight Volume 8 includes mental health case study
Local Healthwatch 
Healthwatch Derby
Date of publication 
Monday, 31 July, 2017
Date evidence capture began 
Saturday, 1 April, 2017
Date evidence capture finished 
Friday, 30 June, 2017
Type of report 
Key themes 
Building and facilities
Information providing
Quality of care
Healthwatch reference number 

Methodology and approach

Primary research method used 
User stories
How was the information collected? 
Not known

Details of health and care services included in the report

Primary care services 
Urgent care services
Secondary care services 
Acute services with overnight beds
Care of the elderly
Day care
Mental health services 
Community mental health team (CMHT)
Mental health crisis service
Psychiatry / mental health (other services)
Social care services 
Nursing care home
Residential care home
Community services 
Community based services for people with mental health needs

Details about conditions and diseases

Types of disabilities 
Not known
Types of long term conditions 
Not known

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Does the information include staff's views? 
Types of health and care professionals engaged 
Service manager
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Yes action has been taken or promised
Is there evidence of impact in the report? 
What type of impact was determined? 
Implied Impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.