Dentistry Briefing - June 2021

Download (PDF 159KB)
You voted 'Yes'.

Summary of report content

Healthwatch West Sussex gathered experience-based insight between January and June 2021, via its website, telephone helpdesk, engagement activities and volunteers, and partnerships with community and voluntary sector organisations. The briefing is based on 108 records.

The briefing highlights that many are still unable to access non-emergency or preventative NHS dental treatment in a timely manner. Many people cannot find a dental practice to register them for NHS treatment.

The large majority of records were negative. In over 80% of these cases, access was the central theme. The briefing highlights that people are struggling with long waiting times for routine appointments. It also raises the issue that those who can afford to pay are able to access dentistry much quicker, via private appointments.

Would you like to look at:

General details

Report title 
Dentistry Briefing - June 2021
Local Healthwatch 
Healthwatch West Sussex
Date of publication 
Friday, 25 June, 2021
Date evidence capture began 
Monday, 4 January, 2021
Date evidence capture finished 
Tuesday, 15 June, 2021
Key themes 
Booking appointments
Cost of services

Methodology and approach

Was the work undertaken at the request of another organisation? 
What type of organisation requested the work 

Details of health and care services included in the report

Primary care services 
Dentist (non-hospital)
Secondary care services 

Details of people who shared their views

Number of people who shared their views 
Age group 
Not known
Not known
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Is there evidence of impact in the report? 
Is there evidence of impact external to the report? 

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.