Summary of report contentHealthwatch Cumbria (HWC) was contacted by the Cumbria Diabetes Service User Group (CDSUG) who asked if we could support them in learning more from individuals who have a diagnosis of diabetes about their experiences of care and support that they have received. Survey questions were agreed between HWC and CDSUG and the survey was carried out on line. The link to the survey was publicised widely. There were a total of 86 replies to the survey. Summary of Findings: The majority of information given at diagnosis was useful, with 3rd sector groups providing the most useful information. The majority of responders have received all the listed checks. 86% of responders have gained confidence about managing their diabetes through diabetes appointments in the last year. Most responders have attended either a DAFNE or DESMOND course and have found them at the right level and useful. More discussion about individual goals and diabetes management was desired by 41% of respondents. 22% received a copy of a care plan, a further 49% would have liked to have been provided with one
Would you like to look at:
Cumbria Diabetes Service Report
Date of publication
Thursday, 1 September, 2016
Type of report
Quality of care
Service delivery organisation and staffing
Other information of note about this report
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
If this work has been done in partnership, who is the partner?
Cumbria Diabetes Service User Group
Primary research method used
How was the information collected?
Secondary care services
Conditions or diseases
Diabetes and other endocrinal, nutriotional and metabolic conditions
Types of long term conditions
Number of people who shared their views
All people 18 and over
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?