Summary of report content
Healthwatch Cumbria (HWC) was contacted by the Cumbria Diabetes Service User Group (CDSUG) who asked if we could support them in learning more from individuals who have a diagnosis of diabetes about their experiences of care and support that they have received. Survey questions were agreed between HWC and CDSUG and the survey was carried out on line. The link to the survey was publicised widely. There were a total of 86 replies to the survey. Summary of Findings: The majority of information given at diagnosis was useful, with 3rd sector groups providing the most useful information. The majority of responders have received all the listed checks. 86% of responders have gained confidence about managing their diabetes through diabetes appointments in the last year. Most responders have attended either a DAFNE or DESMOND course and have found them at the right level and useful. More discussion about individual goals and diabetes management was desired by 41% of respondents. 22% received a copy of a care plan, a further 49% would have liked to have been provided with oneWould you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.