Summary of report contentHealthwatch Bexley conducted research to provide a COVID-19 update on Bexley resident’s views between June-July 2020. Healthwatch Bexley found that residents were finding it harder to get GP appointments and many are afraid to visit Hospitals or GPs. People with pre-existing health conditions have found it harder to get the treatment or support they need, appointments have been cancelled or postponed creating backlogs.
Residents generally follow the Government guidelines and feel frustrated when people don’t. However, there is some confusion about Government guidelines. Getting a dental appointment has been found to be very difficult. People are struggling with mental health and carers are finding it hard to cope with restrictions to services due to COVID-19.
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COVID-19 Report Update June-July 2020
Date of publication
Wednesday, 30 September, 2020
Date evidence capture began
Monday, 1 June, 2020
Date evidence capture finished
Friday, 31 July, 2020
Type of report
Cleanliness hygiene and infection control
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Secondary care services
Accident & emergency
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?