Covid 19: one year on

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Summary of report content

Healthwatch Lincolnshire report on the findings from a survey about the impact of Covid-19 on health and social care during May and June 2021.  During this period they received 414 responses.

  • Down on previous months 42% of people responding felt fine and were looking forward to returning to some level of normality.
  • There was a marginal increase from 19% to 22% of people who felt anxious about leaving the house
  • There was also an increase in those who felt worried that restrictions were being eased too quickly from 28% to 33%
  • there was still a consensus that people wanted more access to face to face appointments and still a fear that health care and particularly GP services were still closed. This may demonstrate the very literal and physical way people see and use primary care services irrespective of digital developments.
  • 67% of respondents said the pandemic had negatively impacted their general wellbeing a little or a lot – The ongoing and much publicised delays in getting appointments, referrals, assessments, diagnosis, and ongoing treatment are all cited as reasons for the negative impact. •
  • Over recent months they have seen a shift in the reasons people felt they were receiving an inequitable service. The main reasons cited for inequality were age, disability and have existing long-term conditions. Geography has moved down the scale

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General details

Report title 
Covid 19: one year on
Local Healthwatch 
Healthwatch Lincolnshire
Date of publication 
Tuesday, 26 October, 2021
Date evidence capture began 
Saturday, 1 May, 2021
Date evidence capture finished 
Wednesday, 30 June, 2021
Key themes 
Access
Booking appointments
Cleanliness hygiene and infection control
Digitalisation of services
Health protection
Holistic support
Information providing
Lifestyle and wellbeing
Service delivery organisation and staffing
Waiting times and lists for treatment

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced? 
N/A

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Outpatients
Mental health services 
Community mental health team (CMHT)

Details of people who shared their views

Number of people who shared their views 
414
Age group 
Not known
Gender 
Not known
Ethnicity 
Not known
Sexual orientation 
Not known
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
Yes
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
No
Is there evidence of impact external to the report? 
Not known

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.