COVID-19 in North Somerset: stories of shielding and self-isolatingDownload (PDF 2.13MB)
Summary of report content
Healthwatch North Somerset conducted research into stories of shielding and self-isolating. The report summarises the feedback and stories they have heard from local people about their experience of shielding or self-isolating during the lockdown due to the COVID-19 pandemic. In June, 45 shielding and self-isolating residents agreed to tell Healthwatch North Somerset about their experiences of seeking information and government’s guidance related to COVID-19, the effect of lockdown on their wellbeing, and their support need and satisfaction with the support they received.
Of the survey respondents, 80% considered themselves to be at high risk from CV19 but only 23% of them received a letter or text advising them to shield. 72% said they had an existing health condition whilst 58% are aged 70 or over. 58% live by themselves and 29% of all respondents do not receive any help from family or friends. 22% do not have access to the Internet and 13% did not find it easy to understand the information about how to keep themselves and others safe during COVID-19. 37% found it difficult to get clear information or advice about particular topics especially those relating to their health. 29% experienced changes to the delivery of their healthcare due to CV19 and from those 38% rated the communication received about the changes as poor or very poor. 63% said they felt isolated or lonely in lockdown. 54% felt this affected their wellbeing and impacted on their physical health. 90% said that they received the support they needed from the Community Aid groups and 92% were happy or very happy with the support provided.