Covid-19: How are we coping? Survey results week 2

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Summary of report content

Healthwatch Lincolnshire are undertaking a survey of the public to find out their views and experiences of the Covid-19 pandemic.  This report covers the findings of the second week of the survey, when they received 340 responses.

The report compares the findings of week 2 to those in week 1.  It found that people were less likely to feel concern for others and more likely to feel impatient to resume a normal life. People were less likely to feel frustrated at mixed and negative messages being given through fake news and media but were more likely to reflect current messages in the media in terms of what was happening and next steps. People were particularly keen to know when lockdown might be eased or ended.

People were more likely to express concerns about mental health in terms of anxiety, depression, the impact on independence of long-term lockdown (fear of going back to normal) and ultimately the lack of services to support people.

What was clear in these responses was the link between how lockdown measures were imposed and maintained, and the public’s perception of how these impacted on their health and wellbeing. In the main this was either people flouting lockdown measures were ‘creating a health risk to society’, or that ‘fairness and equity’ in people’s behaviour was socially unacceptable and needed to be addressed, this had a subtle influence on mental health, ‘what is fair and what is right’.

Healthwatch Lincolnshire are going to continue to publish weekly reports about their survey findings.

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General details

Report title 
Covid-19: How are we coping? Survey results week 2
Local Healthwatch 
Healthwatch Lincolnshire
Date of publication 
Thursday, 7 May, 2020
Date evidence capture began 
Monday, 13 April, 2020
Date evidence capture finished 
Sunday, 19 April, 2020
Type of report 
Key themes 
Cleanliness hygiene and infection control
Communication between staff and patients
Digitalisation of services
Health inequalities
Health protection
Information providing
Lifestyle and wellbeing
Quality of care
Service delivery organisation and staffing
Healthwatch reference number 

Methodology and approach

Was the work undertaken at the request of another organisation? 
Primary research method used 
How was the information collected? 
If an Enter and View methodology was applied, was the visit announced or unannounced? 

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Cancer services
Mental health services 
Child and adolescent mental health services (CAMHS)
Community mental health team (CMHT)
Social care services 
Adult social care
Urgent and emergency care services 
Accident & emergency
Ambulance services
NHS 111

Details about conditions and diseases

Conditions or diseases 
Respiratory conditions
What type of pregnancy or maternity themes are included in the report 

Details of people who shared their views

Number of people who shared their views 
Age group 
Sexual orientation 
Not known
Does the information include public's views? 
Does the information include carer's, friend's or relative's views? 
Not known
Does the information include staff's views? 
Does the information include other people's views? 
What was the main sentiment of the people who shared their views? 

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
Does the information contain a response from a provider? 
Not applicable
Is there evidence of impact in the report? 
Not applicable
Is there evidence of impact external to the report? 
Not applicable

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.