Coronavirus Information Gathering Survey – Initial Findings June 2020

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Summary of report content

As of 12th June 2020, Healthwatch Redbridge have received 41 completed surveys. A look at who has been completing the survey shows us that it is mainly older (70%), female (88%), white British (71%) residents. However, we are trying to address this issue. 53% of respondents told us they have found it “easy” or “very easy” to FIND the information they need during Covid-19. 58% of respondents told us they have found it “easy” or “very easy” to UNDERSTAND the information they need during Covid-19. 45% of respondents told us they have found it “easy” or “very easy” to ACT ON the information they need during Covid-19.

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General details

Report title 
Coronavirus Information Gathering Survey – Initial Findings June 2020
Local Healthwatch 
Healthwatch Redbridge
Date of publication 
Saturday, 1 August, 2020
Type of report 
Report
Key themes 
Communication between staff and patients
Health promotion
Health protection
Information providing
Lifestyle and wellbeing

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
What type of organisation requested the work 
N/A
Primary research method used 
Survey
How was the information collected? 
Research

Details of health and care services included in the report

Community services 
Other

Details of people who shared their views

Number of people who shared their views 
41
Age group 
All
Gender 
All
Ethnicity 
All
Specific ethnicity if known 
All
Sexual orientation 
NA
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
No
Does the information include staff's views? 
No
Does the information include other people's views? 
No
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.