Summary of report content
Opcare is the new wheelchair provider in the area. There were 4 concerns highlighted in the report: • Wheelchair repairs • Assessment for new electric wheelchair • Delays • Limited or No communication from Service provider when Services users have contacted the company. Healthwatch Harrow has followed up in each case with no replies from the company.Would you like to look at:
Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider response, press release or other source. Implied impact can become tangible impact once change has occurred.
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.