Summary of report contentThe aim of this report is to collate the experiences of stroke survivors who were discharged into North Somerset Community Stroke Services over the past two-years (2015 to 2017). A questionnaire was constructed aimed at eliciting the experience of stroke survivors who had used stroke services in North Somerset between 2015 to the end of October 2017. A total of 80 questionnaires were distributed with a response rate of 38 completed questionnaires. The key findings informed by investigating the responses from the clinical professionals, stroke survivor’s responses to questionnaires and by using the four recommendations made in the 2015 Healthwatch North Somerset ‘Special Enquiry Community Stroke Services report. This report concludes that there has been very little overall improvement or change in the stroke survivors experience of being discharged into community services within the last two-years. The recommendation issued relate to review and develop the BNSSG pathways, access to appointments.
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Community stroke service survivors’ experiences 2015-2017
Healthwatch North Somerset
Date of publication
Sunday, 1 October, 2017
Date evidence capture began
Thursday, 1 January, 2015
Date evidence capture finished
Sunday, 1 October, 2017
Type of report
Communication between staff and patients
Quality of regulation
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Primary care services
Secondary care services
Community healthcare and nursing services
Number of people who shared their views
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Types of health and care professionals engaged
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?