Healthwatch Leeds were asked to carry out engagement work in the three pilot areas for a new approach to community mental health to hear from people who would be using the service and their carers. Their reflections and ideas will be fed into the development of the new model. They undertook a survey to which 421 people responded.
People were asked which three things they thought were important to consider when developing the new service. While there were common themes that emerged across all areas, there were also clear differences across the three areas.
There was also a similar finding to the question about what would encourage them to become an active partner in designing the service.
In response to the final question, people most often commented that they would be pleased to see a new approach to mental health being rolled out in Leeds, especially if it is more holistic. However, specific ideas were more prevalent in certain locations.
The report contains 15 recommendations.
Community Mental Health Transformation -Engagement Report
Date evidence capture began
Wednesday, 1 September, 2021
Date evidence capture finished
Friday, 31 December, 2021
Quality of care
Quality of staffing
Waiting times and lists for treatment
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Primary research method used
If an Enter and View methodology was applied, was the visit announced or unannounced?
Mental health services
Community mental health team (CMHT)
Types of long term conditions
What type of pregnancy or maternity themes are included in the report
Number of people who shared their views
Asian / Asian British
Black/ African / Caribbean / Black British
Mixed / multiple ethnic groups
Other ethnic group
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Yes action has been taken or promised
Is there evidence of impact in the report?
Is there evidence of impact external to the report?
What type of impact was determined?